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  • Our responses to the survey

Responses to 2016 Survey Comments

See the Library's responses to your survey comments.

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    Please make sure there is someone at the reference desk at night. Some of my students said they didn't see a person there. (I realize that the person may have been out for a moment, but want to make sure.)

    374 views   |   0   0   |   Last updated on Feb 03, 2017    services

     

    Thank you for letting us know that you value our reference desk services! You are correct that we do step away from time to time, but we do our best to have the desk covered until 9 pm Monday - Thursday. Please encourage your students to go to the circulation desk if they do not see a librarian - the student at the circulation desk should know when the librarian will return. If a librarian cannot be at the desk for some reason, the circulation student may be able to help them (e.g. finding a book) or they can send an email to askref@hollins.edu and we will respond to them as soon as possible.

     

     

     

     

     

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    Wyndham Robertson Library
    7950 E. Campus Drive : Box 9000, Roanoke, VA 24020

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