"The coffee shop should have more hours, like maybe Sunday-Thursday 4 pm- 11pm for people who are done with classes and do not wish to eat at Moody for dinner and would rather study at the library and maybe a few more food options at the shop." "It would be nice if Greenberry's had snacks that were more energizing or had more protein, rather than mostly sugary snacks for sale." "Longer coffee shop hours, please!" "I would like it if the library coffee shop were open during the day,or at least earlier in the afternoon. " "Especially in the cold, it's hard to want to walk all the way across campus for coffee during the day. That being said, I understand that it is hard to staff!" "Need more selection for food and drinks options" "I wish the coffee shop had other drink and snack options. Like chips and diet coke" "I feel that the coffee shop should be open for more hours." "Coffee shop could use more food options." "Could the coffee shop open at 5:30 on weeknights?" "They are very inconsistent with the quality of the drinks from the coffee shop" "I don't understand why the coffee shop is not open in the mornings and closed on the weekends. Again, Hollins is a secluded campus, and there are no other areas nearby to get coffee. This service should be provided to students, if at least having regular coffee available at all times. I have heard many complaints about this from undergraduates and especially the graduate students, who all have day jobs and work on campus either in the morning or during the weekend." "Based on my drink orders, I would like to make it aware coffee baristas should be trained more to know how to properly make specialized drinks. There have been many times my drink needed to be remade because the drink was not prepared properly. Some of the barista staff do not even know how to make some specialized drinks, and have asked me for advice." "The coffee shop could use more options in terms of food." "I haven't had the chance to use the coffee shop in the library because I don't go to the library while it's open."
243 views | 0 0 | Last updated on Oct 14, 2016 coffee
Thank you for all your comments about the coffee shop -- your suggestions show that you value the coffee shop, which we’re glad to hear! The cafe has only been open for a year and a half, and we look forward to seeing it continue to evolve to meet your needs.
Meriwether Godsey, the university’s dining services provider, operates the coffee shop, and we have passed along your comments and suggestions to them. We understand that your biggest concerns revolve around the quality of the drinks, the number of available hours, and the selection of food products, and MG is aware of all of these concerns. We have shared your comments with MG.
Lee McMillan, director of dining services, has contacted Greenberry’s about additional training for the student assistants who work at the coffee shop. In addition, dining services is sending over a variety of more nutritious items, such as Kind Bars, Yogurt granola bars and Kashi bars. They will monitor sales to see if these items address the concerns about the food selection.
For a variety of reasons (a desire to not compete with the Moody coffee shop; the availability of student workers; a drop-off in sales after 9 p.m.), no additional hours are currently planned for the coffee shop.
We will keep you informed of any additional changes, as MG continues to fine-tune the service and offerings of the coffee shop.
Questions about the survey?
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