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  • Our responses to the survey

Responses to 2016 Survey Comments

See the Library's responses to your survey comments.

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    "There have been times where certain resources where not available, even via ILL. Not being able to find a much needed source can make papers and projects particularly difficult."

    1104 views   |   1   0   |   Last updated on Oct 14, 2016    Access to materials

     

    While we make every reasonable attempt to find the resources you are requesting, sometimes this is simply not possible.  It may be a case where few libraries own the material and those that do are unable or unwilling to lend, or  that the amount the lenders  will charge to lend their material exceeds  our budget  to pay for an item, or it may be that the material is too new, (or sometimes too old and fragile),  and in the case of articles, licensing restrictions may apply. If ILL cannot supply a needed item, please reach out to your subject librarian or the reference desk to discuss alternatives. 

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    7950 E. Campus Drive : Box 9000, Roanoke, VA 24020

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