Responses to 2016 Survey Comments

Sometimes you’re not aware of our various services...

“Could do more to reach out to graduate students who live far away and are still working on degree.  So much time passes, I forget how to access my accounts let alone what is offered.  Likewise I'm completely in the dark to changes, new services, etc.”
“Inform students of all of the different things library can/does provide for students.” "I was not aware we could stream videos with the library, and now I definitely hope to do that!"
"Did not know there was an App, or that you could check out chargers. Excited to experience those perks next summer." "I didn't know about half the things on this list." "I wish I had known before now that there is an app!"
"I didn't know any of these [services] existed prior to this moment." "I didn't know that a library app or stand-alone scanner existed."
"I think it would be more beneficial if more people on campus knew there was an app. I just found out because of this but that literally is so great."
"There are many assets to the library that I would otherwise not be aware of had I not taken this survey."

 

Thanks for your suggestions. Based on the responses from the survey, we are going to raise awareness about our less used services, specifically our app, Hollins Digital Commons, vending machines, and chargers. We plan to post information about these services throughout the library and Moody through "Did you know..." signs. Be on the lookout for those around campus!

Questions about the survey?
Contact us!