"It needs another elevator to be honest, there's four floors including the basement and whereas there are stairs that people can use, not everyone / can/ use them. For me personally, I just use the elevator to get to the basement without having to go up and then down a set of stairs. Yeah, I could go the other way, but usually the elevator is both easier and faster. That and it's a habit... I need to break that :)"
We understand your frustration with the one elevator, and we feel much the same way. We would truly love to have another one, but, unfortunately, architectural space constraints and financial constraints make it impossible to add another elevator. We encourage those who can take the stairs to take the stairs, so that others who must use the elevator have easy access to it.