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  • Our responses to the survey

Responses to 2016 Survey Comments

See the Library's responses to your survey comments.

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    “When I go somewhere to study, I always look for a place that I can be alone and is completely quiet. I wish that there were more small, closed off spaces that were absolutely quiet so that I can study in a way that is beneficial to me. Often, in the lounge areas both upstairs and downstairs, there would be rowdy and loud students. I have found it to be frustrating when I attempt to study and there are people talking in all of my regular spots.”  “I believe that there should be more quiet spaces for student to study, I know I like to use closed rooms to study.”     “Someone needs to be circulating to make sure students are not being disruptive.” “The regulation of noise - on all floors. Many times students will chat on all floors, whether they know to whisper or not.” “Sound travels so easily around the library. I know there's a quiet floor now, but perhaps it would be better if there were specific talking areas (like the class rooms) for people to go in to work together and chat so that other students wouldn't be disturbed?” “Be stricter about noise level.”  “The balcony echoes really bad. There need to be more spaces to privately study.” "I do think it needs to be quiter at times."    "Rowdy and loud students."    "It shouldn't be as noisy as it is sometimes."  "Sometimes it gets loud." "More accountability in keeping students quiet. Every time I am at the library many undergraduate students are talking very loudly, even yelling and screeching at each other, running down the aisles. Many students talk on the phone loudly, and converse loudly. Never have I seen a librarian or staff member correct behavior or talk a student about how they are behaving. There needs to be more accountability from the library staff and students themselves on how to behave and act in a library.” "I wish there was more strict policies in regards to noise levels. There are many times I'm trying to study, and people are loudly talking & laughing, watching movies on their laptops, or other disruptive things. I come to the library to study without distraction, not to be distracted." "I like that the CLE is in the library, but when they start getting loud, they should probably close the door."

    1439 views   |   2   0   |   Last updated on Sep 16, 2016    noise

     

    Two things stand out from the survey: some of you wish the library to be more quiet, and more of you than ever are using the library! Many of you also like our new quiet floor policy, which designates the third floor for quiet study after 6 p.m.


    The library’s first and second floors are going to be a little noisier by nature. They contain service points such as the CLE, Reference and Circulation desks, Greenberry’s, and collaborative spaces: classrooms and group study tables.


    Now we know the quiet floor policy is working we’ll do our best to widely advertise the availability of quiet space on third, and in the study rooms throughout the building. We also want everyone to know about our latest option: comfy beanbag chairs and a writeable wall in a far and quiet corner of the ground floor.


    Finally, while we do not routinely patrol the building shushing everyone, we are happy to help you if someone’s behavior is disturbing your studies. Text us at (540) 999-4821 or ask at the reference or circulation desk, and we will gently suggest a lower volume J 

     

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    7950 E. Campus Drive : Box 9000, Roanoke, VA 24020

    Phone: 540-362-7465

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